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Reframing to Save Your Sanity

Most of us recognize that all work all the time is killing us. It’s killing our productivity, it’s killing our engagement, and it’s killing our capacity for effective, sustained focus.

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Without Trust, Engagement is Dead

Employee engagement is a big topic for good reasons, but “Improving Engagement” often seems like a daunting and abstract task. This challenge has very little to do with identifying reasonable first steps (ChatGPT, Claude, and google provide similar sets of suggestions), the “whats” of employee engagement if you will.

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Framing is (Nearly) Everything

More generally, framing is simply the way we look at or describe things. Framing declining sales as a “sales problem” or as a “product problem” is a big deal because those different framings lead to enormous differences in analysis, decision-making, and action. Choose the wrong frame and you’ll end up solving the wrong problem and putting your business at risk.

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It’s Not You or Me. It’s Us

When I was in the fifth grade, I changed schools. The new school had a placement test with two sections: Verbal and Math. Being 10 years old, I wasn’t too worried so when my mom dropped me off with my two No. 2 pencils

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