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Matt Clark

Reframing to Save Your Sanity

Most of us recognize that all work all the time is killing us. It’s killing our productivity, it’s killing our engagement, and it’s killing our capacity for effective, sustained focus.

Without Trust, Engagement is Dead

Employee engagement is a big topic for good reasons, but “Improving Engagement” often seems like a daunting and abstract task. This challenge has very little to do with identifying reasonable first steps (ChatGPT, Claude, and google provide similar sets of suggestions), the “whats” of employee engagement if you will.

Framing is (Nearly) Everything

More generally, framing is simply the way we look at or describe things. Framing declining sales as a “sales problem” or as a “product problem” is a big deal because those different framings lead to enormous differences in analysis, decision-making, and action. Choose the wrong frame and you’ll end up solving the wrong problem and putting your business at risk.

One Thing No One Wants to Talk About: Boredom

It can happen to all of us at some point in our careers. Sometimes, there’s just no spark in our workday. We can be quick to call it burnout. But it might be boredom. I’ve been there. In my case, it was a new job at the beginning of my career. I wanted to contribute and have interesting work, but first, I needed to learn the boring-to-me administrative ropes of the role before I was sent off for training. In the training program, I knew I’d learn the exciting elements that represented learning, growth, and the accomplishment of being a professional. I needed patience. In the meantime, I was bored.