New Credit System Provides

Account Management Flexibility

Enjoy increased functionality combined with greater ease-of-use

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What We Learned

Here’s what we learned

We have evolved our offering to best serve you, our client. This evolution includes the payment and account management needs which you will find in Paradigm’s new credit system. We analyzed client usage and requests to identify key needs.

  • Some clients prefer to pay at the time assessments are ordered.
  • Some clients prefer to purchase small bundles ahead of time.
  • Most clients prefer to pre-purchase for the entire year to receive volume discount pricing.
  • Organizations, their work teams, and individual users need at-a-glance, searchable transaction history that can be exported to their accounting and project management systems.

The credit system allows for all of this, as well as international payments – and all directly from the My Paradigm dashboard.

A Better Way to Manage Your Paradigm Account.
The Credit System:

  • Simplifies the payment process
  • Allows the flexibility of pay-per-use or keeping a bank of assessment credits
  • Allows Paradigm to easily offer promotions and discounts
  • Streamlines billing
  • Provides real-time accounting transactions through the My Paradigm Dashboard
  • Simplifies the pre-payment and accounting process for the large percentage of clients that pre-pay their assessments or desire subscription purchasing
  • Exceeds the industry standard due to its flexibility

At its foundation, the credit system has a single unit of currency – a credit. You’ll learn about its benefits in the video below and as you use the system.

Paradigm Account

How The Credit System Works

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How to Purchase Credits & View Transaction History

Frequently Asked Questions

What is the overall benefit to the new credit system?

  • Simplifies the payment process
  • Allows the flexibility of pay per use or keeping a bank of assessment credits
  • Allows Paradigm to easily offer promotions and discounts
  • Streamlines billing
  • Clients receive real-time transactions accounting through the My Paradigm Dashboard
  • Simplifies the pre-payment and accounting process for the large percentage of clients that pre-pay their assessments or desire subscription purchasing
  • An industry standard due to its flexibility

How does the new credit system work exactly?

  • The credit system is based on a standardized unit of currency, a “credit”. A helpful analogy is a token.
  • The price of the credit varies according to the volume of credits purchased in the prior year. For the initial rollout, volume discounts for each client are based on the number of assessments purchased in 2019 or 2020, whichever is larger.
  • Credit purchases are made directly in the My Paradigm Dashboard in the Consumer area and are processed through PayPal for your security.
  • Credits can be easily transferred within different areas of an organization and between certified consultants within organizations.
  • Please see the Video above to see the credit purchase and credit management functionality in action.
  • To provide clients the most flexibility in how they structure their credit purchases, credits do not expire.

How will the new credit system impact the way I work?

The credit system is designed to make the assessment purchase and purchase management process easier for certified WorkPlace consultants, as well as their administrative and accounting staff.

What if I have already prepaid assessments?

The equivalent amount of credits will be loaded in your account.

Will I be able to use my previous purchases?

To provide clients the most flexibility in how they structure their credit purchases, credits do not expire.

Is there a price increase that accompanies the new reports and assessment system?

With the pandemic in mind, there are minimal, if no, price increases, despite the increased value of the new reports, the wide array of complimentary resources to increase learning and engagement available in the Practitioner Toolbox, and the upgraded My Paradigm Dashboard. You will each receive a separate email regarding pricing, as pricing is dependent on the volume of assessments ordered.