Meet the Paradigm Family
Lisa is the chief executive officer of Paradigm Personality Labs. Lisa has been with Paradigm since 2008 and became a partner in 2015. In her roles as chief operating officer and director of sales and marketing, she has been systemically managing functional areas of the company and has been driving strategic vision and initiatives. She believes that organizations thrive by centering their strategy around the distinctive strengths and contributions of their people. Her goal is to help organizations and individuals align strengths and business needs for optimal bottom-line results.
Lisa came to Paradigm from a business development, marketing, education, and technology background in the financial markets. At both Thomson Reuters in Europe and at the Chicago Board of Trade (now CME Group), she was an integral participant in bringing two of the first major global electronic financial trading platforms to market. She leverages this experience, and experience as a leadership coach, with a decade of diving deep into the world of personality and assessments, to position Paradigm as a leader in the industry. The common threads in her career have been a passion for finding innovative solutions to meet market needs, global perspective, and collaboration.
Lisa holds bachelor’s degrees in political science and international studies from Miami University of Ohio. She holds an MBA from the University of Chicago’s Booth School of Business. She is also a certified Presence-Based Leadership coach.
Ruchi Shah, I-O Practitioner
Vice President, Client Solutions
Ruchi is the Vice President, Client Solutions at Paradigm. She is passionate about making the workplace world a better place to be. She enjoys leveraging psychology, social dynamics and structural systems to help organizations achieve business and operational goals. As an Industrial-Organizational psychologist, she specializes in human behavior at the workplace and has worked in organization and leadership effectiveness since 1998.
At Paradigm, she consults with clients on the use of assessments for a variety of organization and leadership effectiveness goals. She brings expertise, experience, and collaboration skills to provide solutions. As part of the management team, she leads key business initiatives that propel and strengthen Paradigm as an esteemed leader in the assessment industry.
Ruchi holds a master’s degree in I-O psychology from the Chicago School of Professional Psychology. She is an active member of the International Positive Psychology Association, N.C. Industrial & Organizational Psychologists, Society for Industrial and Organizational Psychology, and the American Psychological Association.
Robert “Bo” is the Strategic Advisor at Paradigm Personality Labs. Bo has conducted extensive research on the evaluation and use of psychometric assessment instruments in employee selection, development, and coaching applications.
He brings over 20 years of practical consulting expertise on topics ranging from strategy, to organizational revenue quality, to the use of assessment instruments to help organizations manage critical human capital management challenges and opportunities.
An admitted member to both the American Psychological Association (APA) and the Society for Industrial and Organizational Psychology (SIOP), Bo earned his undergraduate degree in business from Virginia Tech, his MBA from Wake Forest University, and his Doctorate from North Carolina State University.
PIERCE J. HOWARD, PH.D.
Co-Founder and Consultant Emeritus
Pierce co-founded the company—originally called Howard Management Consulting—in 1986 with his partner, Jane Mitchell Howard. Throughout his career, Pierce has specialized in workplace applications for cognitive science, especially selection and assessment of employees. He manages the research division of Paradigm Personality Labs. A true student, teacher, and innovator, Pierce continually seeks the latest in workplace personality research, application, and insight.
Pierce holds a Ph.D. from UNC-Chapel Hill in education with a focus in curriculum and research. From 1996 to 2004, he taught both Organization Behavior and Problem Solving for Managers in the MBA program at Pfeiffer University in Charlotte and has also taught in the certificate program in organization development at the University of North Carolina at Charlotte and in the Master of Science in Organization Development program at Queens University of Charlotte.
JANE MITCHELL HOWARD, M.B.A.
Co-Founder and Consultant Emeritus
Jane co-founded our company with Pierce Howard in 1989. Jane’s wealth of experience in all areas of workforce development and deep expertise in personality research has won over clients for three decades.
Jane is deeply committed to the Paradigm mission and focuses equally on all clients: from current to future, from domestic to international. She teaches almost all of Paradigm’s certification programs and works with clients in team building, leadership and management training, organization development consulting, and individual coaching.
She has made presentations to and worked with clients in government, finance, utilities, manufacturing, healthcare, retail, education, insurance, technology, construction, and not-for-profit organizations.
With Pierce Howard, she co-authored the first article about the Five-Factor Model of Personality ever to appear in the trade literature. As a Big Five expert, Jane has presented to global conferences, led organization consulting projects, and coached executives from all over the world.
Jane holds a master’s in business administration from the Babcock Graduate School of Management at Wake Forest University.
Contact our team members
Our Global Partners
Paradigm Personality Labs has partners, whom we call Master Trainers, located around the globe. Our Master Trainers are experts in our work, having gone through advanced training, and are skilled consultants in their own right. Our Master Trainers are a diverse team that expand Paradigm’s thought leadership and resource base to create a truly global reach. Please learn more below.